Our Clients

Trusted Partners: Our Diverse Range of Satisfied Clients

At Pilipinas Teleserv, we are privileged to have forged lasting relationships with some of the biggest names in diverse industries, not only in the Philippines but across the globe. Our two-decade-long track record of success is a testament to our unwavering commitment to delivering world-class solutions that empower our clients to achieve unprecedented growth and success.

From telecommunications giants to leading financial institutions, from top-tier healthcare providers to esteemed educational institutions, our portfolio of satisfied clients is a testament to our ability to meet the distinct and complex requirements of each industry.

We take immense pride in the trust and confidence that our clients have placed in us, entrusting us with their most critical customer management needs. We recognize that our success is a reflection of theirs, and we strive every day to surpass their expectations, delivering exceptional value and empowering them to scale new heights of success.

Join the ranks of industry leaders that have witnessed the transformational power of Pilipinas Teleserv. Let’s work together to create a future that is brimming with unprecedented success, growth, and excellence.

Government Services

For the past 25 years, Pilipinas Teleserv has been providing contact center services to various government agencies, enabling Filipinos to access government services through multiple channels such as phone, email, chat, and online platforms.

We have been instrumental in enhancing the delivery of government services, improving citizen satisfaction, and contributing to the overall modernization and digitization of government services in the country.

We specialize in providing quality customer service, order processing, and sales support to clients across various industries. Our inbound sales services include lead generation, customer acquisition, and order taking. We also offer up-selling and cross-selling services to maximize sales revenue. Our teams of highly skilled representatives are trained to handle calls and inquiries in a professional and courteous manner.

Customer Service and Technical Support

We understand that customer experience plays a crucial role in shaping a brand’s reputation, and thus, we aim to deliver exceptional customer service to our clients. Our Customer Care Officers are trained to handle inquiries, complaints, and technical issues with utmost professionalism and empathy. They have the needed product knowledge and technical expertise to provide accurate and timely resolutions to customer issues.

We recognize the importance of social media in shaping customer perception. We provide a comprehensive range of social media customer service solutions to help clients build a strong online presence. We help our partners enhance their online reputation, engage with customers effectively, and build long-lasting relationships with their market.